Casumo is licensed, but our check found weak spots. Below we show exactly where it falls short, how it ranks against other casinos and what players report.
Our verdict on Casumo
Our verdict: Casumo is legit, with caveats. It is licensed, but its safety score or terms leave room for problems.
- Safety Index 5.1/10, below our 7.5 bar for a clean pass (higher than 18% of casinos we track).
- Strong license from UK Gambling Commission.
- Weak Trustpilot rating (1.7/5).
- Running since 2012: 14 years of track record.
Does Casumo have a valid license?
Casumo is licensed by Malta Gaming Authority (Malta), UK Gambling Commission (United Kingdom), Swedish Gambling Authority (Sweden) and Government of Gibraltar (Gibraltar).
The UK Gambling Commission is one of the strictest regulators in the world. Licensees must protect player funds, pass audits and offer an independent dispute service (ADR), so a refused payout can be escalated outside the casino.
Casumo holds 4 licenses in total; the strongest is from UK Gambling Commission.
How safe is Casumo?
CasinoGuru gives Casumo a Safety Index of 5.1/10 ("Below average").
That ranks Casumo #177 of 215 casinos we track, safer than 18% of them.
AskGamblers gives Casumo a CasinoRank of 7.3/10.
Casumo is not on any casino blacklist we track.
Does Casumo pay out? Player complaints
Casumo has 12 player complaints on CasinoGuru.
That is more complaints than 57% of the casinos we track.
Are the Casumo terms fair?
There is no independent fairness rating of the Casumo terms yet, so read the bonus rules on the casino site before you accept the offer.
What do players say about Casumo?
On Trustpilot Casumo has 1.7/5 from 2,553 reviews.
That is below the typical casino we track (2.5/5).
Casino reviews there skew negative, because unhappy players post more often than happy ones.
Player protection tools at Casumo
Casumo offers 10 of 10 player protection tools: deposit limits, wager limits, loss limits, session time limits, reality checks, cool-off periods, self-exclusion, a self-assessment test, withdrawal lock and a national self-exclusion register.
Who owns Casumo?
Casumo is operated by Casumo Services Limited and has been running since 2012.
Safer alternatives to Casumo
If you want a safer pick, these casinos score higher on safety:
How to check Casumo yourself
- Find the license number in the footer of the Casumo site and search it in the UK Gambling Commission public register: the status should say active and the company should match.
- Check that the company on the register matches the operator named in the Casumo terms.
- Start with a small deposit and a small withdrawal to test how quickly Casumo pays.