VulkanBet passes our safety check. Below we show the license, how it ranks against the other casinos we track, real complaint cases and what players report.
Our verdict on VulkanBet
Our verdict: VulkanBet is legit. It holds a verifiable license and has a solid safety record.
- Safety Index 8.3/10, higher than 65% of the casinos we track.
- Strong license from Malta Gaming Authority.
- Terms rated fair: no clauses that let the casino keep winnings without reason.
- Weak Trustpilot rating (1.6/5).
- Running since 2015: 11 years of track record.
Does VulkanBet have a valid license?
VulkanBet is licensed by Malta Gaming Authority (Malta).
The Malta Gaming Authority is a strong EU regulator. It audits its licensees, runs a player support unit that takes complaints, and has suspended and cancelled licenses of casinos that did not pay.
How safe is VulkanBet?
CasinoGuru gives VulkanBet a Safety Index of 8.3/10 ("High").
That ranks VulkanBet #72 of 215 casinos we track, safer than 65% of them.
VulkanBet is not on any casino blacklist we track.
Does VulkanBet pay out? Player complaints
VulkanBet has 2 player complaints on CasinoGuru.
That is fewer complaints than 74% of the casinos we track.
Recent complaint cases against VulkanBet:
- Player from Peru: withdrawal delayed or not paid (2,400 S/.), April 2022. Status: resolved. Withdrawal requests pending for three weeks were eventually received in full after multiple attempts.
- Player from Vietnam: withdrawal delayed or not paid ($276). Status: unresolved. Withdrawal status remained pending; support cited specialist team intervention without resolution.
- Player from Portugal: withdrawal delayed or not paid (€100), December 2021. Status: unresolved. Player experienced withdrawal difficulties with no casino response.
Are the VulkanBet terms fair?
CasinoGuru rates the VulkanBet terms and conditions as fair: we found no clauses that would let the casino withhold winnings without a good reason.
What do players say about VulkanBet?
On Trustpilot VulkanBet has 1.6/5 from 105 reviews.
That is below the typical casino we track (2.5/5).
Casino reviews there skew negative, because unhappy players post more often than happy ones.
What individual players wrote about VulkanBet:
- "Decent experience with great slot selection and smooth site performance." (ludmil2111, Netherlands)
- "Verification documents rejected despite successful use at other casinos; €500 stuck for one month." (Binchi30, Slovenia)
- "Warned others about scammer activity." (Evaldas, Lithuania)
What VulkanBet does well
- Good selection of game providers
- Above average withdrawal limit
- Wide range of currencies
- Modern website
- Mobile-friendly
- Live chat 24/7
Where VulkanBet falls short
- The company focuses on eSports rather than casino
- Limited choice of game genres
- Live dealer games are not available
- No phone support
- Several country restrictions
- Delayed withdrawals reported
Player protection tools at VulkanBet
VulkanBet offers 5 of 10 player protection tools: deposit limits, wager limits, session time limits, cool-off periods and self-exclusion.
Who owns VulkanBet?
VulkanBet is operated by Maxent Limited and has been running since 2015.
VulkanBet is a medium-sized casino by revenue.
Safer alternatives to VulkanBet
If you want a safer pick, these casinos score higher on safety:
How to check VulkanBet yourself
- Find the license number in the footer of the VulkanBet site and search it in the Malta Gaming Authority public register: the status should say active and the company should match.
- Check that the company on the register matches the operator named in the VulkanBet terms.
- Start with a small deposit and a small withdrawal to test how quickly VulkanBet pays.