Betsafe passes our safety check. Below we show the license, how it ranks against the other casinos we track, real complaint cases and what players report.
Our verdict on Betsafe
Our verdict: Betsafe is legit. It holds a verifiable license and has a solid safety record.
- Safety Index 9.8/10, higher than 91% of the casinos we track.
- Strong license from Estonian Tax and Customs Board.
- Terms rated fair: no clauses that let the casino keep winnings without reason.
- Weak Trustpilot rating (1.4/5).
- Running since 2015: 11 years of track record.
Does Betsafe have a valid license?
Betsafe is licensed by Estonian Tax and Customs Board (Estonia).
License number: HKT000012. You can look it up on the regulator's public register.
Estonian Tax and Customs Board is a government regulator in a regulated national market. Licensed casinos must follow local rules on player protection, identity checks and advertising, and players can complain to the regulator directly.
How safe is Betsafe?
CasinoGuru gives Betsafe a Safety Index of 9.8/10 ("Very high").
That ranks Betsafe #1 of 215 casinos we track, safer than 91% of them.
AskGamblers gives Betsafe a CasinoRank of 8.1/10.
Betsafe is not on any casino blacklist we track.
Does Betsafe pay out? Player complaints
Betsafe has 3 player complaints on CasinoGuru.
That is fewer complaints than 67% of the casinos we track.
Are the Betsafe terms fair?
CasinoGuru rates the Betsafe terms and conditions as fair: we found no clauses that would let the casino withhold winnings without a good reason.
The welcome bonus at Betsafe has a 35x wagering requirement, easier than the 40x that is typical.
What do players say about Betsafe?
On Trustpilot Betsafe has 1.4/5 from 268 reviews.
That is below the typical casino we track (2.5/5).
Casino reviews there skew negative, because unhappy players post more often than happy ones.
What Betsafe does well
- Own poker platform
- High withdrawal limit
- Simple and clean website design
- Huge selection of game providers
- Live dealer games
Where Betsafe falls short
- Company focuses on sports betting rather than casino
Player protection tools at Betsafe
Betsafe offers 8 of 10 player protection tools: deposit limits, wager limits, loss limits, session time limits, reality checks, cool-off periods, self-exclusion and a self-assessment test.
Who owns Betsafe?
Betsafe is operated by BML Group Ltd and has been running since 2015.
Betsafe is one of the biggest online casinos by revenue, so it can afford to pay large wins.
How to check Betsafe yourself
- Find the license number in the footer of the Betsafe site and search it in the Estonian Tax and Customs Board public register: the status should say active and the company should match.
- Check that the company on the register matches the operator named in the Betsafe terms.
- Start with a small deposit and a small withdrawal to test how quickly Betsafe pays.