Spinia is licensed, but our check found weak spots. Below we show exactly where it falls short, how it ranks against other casinos and what players report.
Our verdict on Spinia
Our verdict: Spinia is legit, with caveats. It is licensed, but its safety score or terms leave room for problems.
- Safety Index 7.2/10, below our 7.5 bar for a clean pass (higher than 32% of casinos we track).
- Strong license from Malta Gaming Authority.
- Terms rated unfair: some clauses can be used against players.
- Only 22% of complaints were resolved, fewer than at the typical casino (32%).
- Weak Trustpilot rating (2.3/5).
- Running since 2018: 8 years of track record.
Does Spinia have a valid license?
Spinia is licensed by Malta Gaming Authority (Malta).
License number: MGA/B2C/394/2017. You can look it up on the regulator's public register.
The Malta Gaming Authority is a strong EU regulator. It audits its licensees, runs a player support unit that takes complaints, and has suspended and cancelled licenses of casinos that did not pay.
How safe is Spinia?
CasinoGuru gives Spinia a Safety Index of 7.2/10 ("Above average").
That ranks Spinia #139 of 215 casinos we track, safer than 32% of them.
AskGamblers gives Spinia a CasinoRank of 6.8/10.
Spinia is not on any casino blacklist we track.
Does Spinia pay out? Player complaints
Spinia has 9 player complaints on CasinoGuru: 2 resolved, 7 rejected and 0 unresolved.
That is more complaints than 52% of the casinos we track.
Big casinos get more complaints simply because they have more players, so the share left unresolved matters more than the total.
22% of complaints against Spinia ended resolved. At the typical casino we track it is 32%.
Recent complaint cases against Spinia:
- Player from Netherlands: deposit problem (€70,000), March 2023. Status: closed without a result. Player sought reimbursement claiming no Dutch license held.
- Player from Netherlands: stuck in verification (€3,000), February 2022. Status: closed without a result. Lengthy verification process unresolved due to player non-response.
- Player from Germany: withdrawal delayed or not paid (€100), June 2021. Status: still open. Suspension due to third-party deposit; casino denied automatic refunds.
Are the Spinia terms fair?
CasinoGuru rates the Spinia terms and conditions as unfair: some clauses could be used against players, so read the bonus terms carefully before you accept the offer.
The welcome bonus at Spinia has a 40x wagering requirement, the same as the typical casino.
What do players say about Spinia?
On Trustpilot Spinia has 2.3/5 from 108 reviews.
That is below the typical casino we track (2.5/5).
Casino reviews there skew negative, because unhappy players post more often than happy ones.
What individual players wrote about Spinia:
- "Welcome bonus doubled winnings; easy-to-use platform with occasional deposit errors." (Runos, Austria)
- "Top-notch graphics and smooth gameplay with quick withdrawal processing." (Monteron14, Ireland)
- "Excellent first deposit bonus but lengthy verification; fast withdrawals appreciated." (Em1si, Norway)
What Spinia does well
- Good selection of game providers
- Live chat support is available 24/7
- Various responsible gaming options available
- Live dealer games are available
- Fast withdrawal times
- Top-tier software suppliers
Where Spinia falls short
- Not all payment methods are available for all countries
- Does not accept players from Estonia
- Unfair Terms and Conditions identified
- Unreasonably short time frame for KYC information provision
- No phone support
Player protection tools at Spinia
Spinia offers 8 of 10 player protection tools: deposit limits, wager limits, loss limits, session time limits, reality checks, cool-off periods, self-exclusion and a self-assessment test.
Who owns Spinia?
Spinia is operated by N1 Interactive Ltd and has been running since 2018.
Spinia is one of the biggest online casinos by revenue, so it can afford to pay large wins.
Safer alternatives to Spinia
If you want a safer pick, these casinos score higher on safety:
How to check Spinia yourself
- Find the license number in the footer of the Spinia site and search it in the Malta Gaming Authority public register: the status should say active and the company should match.
- Check that the company on the register matches the operator named in the Spinia terms.
- Start with a small deposit and a small withdrawal to test how quickly Spinia pays.