Monro is licensed, but our check found weak spots. Below we show exactly where it falls short, how it ranks against other casinos and what players report.
Our verdict on Monro
Our verdict: Monro is legit, with caveats. It is licensed, but its safety score or terms leave room for problems.
- Safety Index 7.1/10, below our 7.5 bar for a clean pass (higher than 30% of casinos we track).
- Mid-level license from CuraƧao Gaming Authority: valid, with lighter supervision.
- Terms rated unfair: some clauses can be used against players.
- Running since 2023 (3 years).
Does Monro have a valid license?
Monro is licensed by CuraƧao Gaming Authority (CuraƧao).
License number: OGL/2024/169/0146. You can look it up on the regulator's public register.
CuraƧao reformed its licensing in 2023: the CuraƧao Gaming Authority now licenses operators directly and requires a complaint procedure. Supervision is still lighter than in Malta or the UK, so independent safety data matters more.
How safe is Monro?
CasinoGuru gives Monro a Safety Index of 7.1/10 ("Above average").
That ranks Monro #147 of 215 casinos we track, safer than 30% of them.
AskGamblers gives Monro a CasinoRank of 6.8/10.
Monro is not on any casino blacklist we track.
Does Monro pay out? Player complaints
Monro has 2 player complaints on CasinoGuru.
That is fewer complaints than 74% of the casinos we track.
Are the Monro terms fair?
CasinoGuru rates the Monro terms and conditions as unfair: some clauses could be used against players, so read the bonus terms carefully before you accept the offer.
What do players say about Monro?
On Trustpilot Monro has 2.6/5 from 102 reviews.
That is better than the typical casino we track (2.5/5).
What Monro does well
- VPN allowed
- Good selection of games
- Deposits and withdrawals via cryptocurrencies
- Live chat support is available 24/7
- Mobile casino application for iOS and Android
Where Monro falls short
- Limited responsible gaming options
Player protection tools at Monro
Monro offers 7 of 10 player protection tools: deposit limits, wager limits, loss limits, session time limits, reality checks, cool-off periods and self-exclusion.
Who owns Monro?
Monro is operated by GALAKTIKA N.V and has been running since 2023.
Safer alternatives to Monro
If you want a safer pick, these casinos score higher on safety:
- BitStarz: Safety Index 9.8/10, licensed by CuraƧao Gaming Authority
- Gizbo: Safety Index 7.6/10, licensed by CuraƧao Gaming Authority
- Verde Casino: Safety Index 8.9/10, licensed by CuraƧao Gaming Authority
How to check Monro yourself
- Click the CuraƧao license seal in the Monro footer: it should open a page on the regulator's own domain with the license number and company name.
- Check that the company on the register matches the operator named in the Monro terms.
- Start with a small deposit and a small withdrawal to test how quickly Monro pays.