Jackpot City passes our safety check. Below we show the license, how it ranks against the other casinos we track, real complaint cases and what players report.
Our verdict on Jackpot City
Our verdict: Jackpot City is legit. It holds a verifiable license and has a solid safety record.
- Safety Index 8/10, higher than 57% of the casinos we track.
- Strong license from Malta Gaming Authority.
- Strong Trustpilot rating (4/5).
- Running since 1998: 28 years of track record.
Does Jackpot City have a valid license?
Jackpot City is licensed by Kahnawake Gaming Commission (Canada), Malta Gaming Authority (Malta) and Alcohol and Gaming Commission of Ontario (Canada).
The Malta Gaming Authority is a strong EU regulator. It audits its licensees, runs a player support unit that takes complaints, and has suspended and cancelled licenses of casinos that did not pay.
Jackpot City holds 3 licenses in total; the strongest is from Malta Gaming Authority.
How safe is Jackpot City?
CasinoGuru gives Jackpot City a Safety Index of 8/10 ("High").
That ranks Jackpot City #85 of 215 casinos we track, safer than 57% of them.
AskGamblers gives Jackpot City a CasinoRank of 2.4/10.
Jackpot City is not on any casino blacklist we track.
Does Jackpot City pay out? Player complaints
Jackpot City has 287 player complaints on CasinoGuru.
That is more complaints than 96% of the casinos we track.
Are the Jackpot City terms fair?
There is no independent fairness rating of the Jackpot City terms yet, so read the bonus rules on the casino site before you accept the offer.
What do players say about Jackpot City?
On Trustpilot Jackpot City has 4/5 from 10,941 reviews.
That is better than the typical casino we track (2.5/5).
Player protection tools at Jackpot City
Jackpot City offers 4 of 10 player protection tools: deposit limits, session time limits, self-exclusion and a self-assessment test.
Who owns Jackpot City?
Jackpot City is operated by Baytree Interactive Ltd and has been running since 1998.
Safer alternatives to Jackpot City
If you want a safer pick, these casinos score higher on safety:
How to check Jackpot City yourself
- Find the license number in the footer of the Jackpot City site and search it in the Malta Gaming Authority public register: the status should say active and the company should match.
- Check that the company on the register matches the operator named in the Jackpot City terms.
- Start with a small deposit and a small withdrawal to test how quickly Jackpot City pays.