1Red raises red flags in our safety check. Below we show which ones, how it compares with other casinos and safer options to consider.
Our verdict on 1Red
Our verdict: proceed with caution at 1Red. Its license, safety score or blacklist status raises red flags.
- Safety Index 2.9/10, among the lowest we track (higher than only 8% of casinos).
- Its best license is from Anjouan Offshore Finance Authority, a weak regulator.
- Terms rated fair: no clauses that let the casino keep winnings without reason.
- 44% of complaints were resolved, at least as many as at the typical casino (32%).
- Running since 2022 (4 years).
Does 1Red have a valid license?
1Red is licensed by Anjouan Offshore Finance Authority (Comoros (Anjouan)).
License number: ALSI-202410047-FI2. You can look it up on the regulator's public register.
Anjouan (Comoros) licenses are cheap and quick to obtain, with little supervision and no independent dispute service. It is the weakest common license: if a payout is refused, you have little to fall back on.
How safe is 1Red?
CasinoGuru gives 1Red a Safety Index of 2.9/10 ("Very low").
That ranks 1Red #197 of 215 casinos we track, safer than 8% of them.
AskGamblers gives 1Red a CasinoRank of 7.9/10.
1Red is not on any casino blacklist we track.
Does 1Red pay out? Player complaints
1Red has 121 player complaints on CasinoGuru: 53 resolved, 63 rejected and 3 unresolved.
That is more complaints than 94% of the casinos we track.
44% of complaints against 1Red ended resolved. At the typical casino we track it is 32%.
Recent complaint cases against 1Red:
- Player from Chile: stuck in verification ($87,000 CLP), April 2026. Status: closed without a result. Player faced two-week withdrawal delays with unclear explanations and account verification issues.
- Player from Taiwan: winnings confiscated (1,700 USD), March 2026. Status: closed without a result. Account closed with winnings confiscated, claiming bonus abuse without supporting evidence.
- Player from United Kingdom: account blocked or frozen (£13,600), February 2026. Status: closed without a result. Account suspended after jackpot win; funds held during verification process but later released.
Are the 1Red terms fair?
CasinoGuru rates the 1Red terms and conditions as fair: we found no clauses that would let the casino withhold winnings without a good reason.
The welcome bonus at 1Red has a 40x wagering requirement, the same as the typical casino.
What do players say about 1Red?
On Trustpilot 1Red has 3.6/5 from 1,684 reviews.
That is better than the typical casino we track (2.5/5).
What individual players wrote about 1Red:
- "Casino offers engaging slots with good bonuses and realistic weekly withdrawal of ~€1,000." (Paul_Perkins, Kenya)
- "Two-year player; recent withdrawal delays resolved after support manager change; generally satisfied." (VelocityX, India)
- "Initially faced withdrawal delays; after manager change, pending funds from January were released." (HunterTur, Japan)
What 1Red does well
- Multiple currencies in one account
- Huge selection of game providers
- Wide variety of games available
- 24/7 live chat support
- Multiple language support
- Home to leading software suppliers
Where 1Red falls short
- Customer support via phone not available
- Not all game providers available for all countries
- Not all payment methods available for all countries
- Slow withdrawal processing times
- Frequent withdrawal rejections/cancellations
- Poor communication on withdrawal status
Player protection tools at 1Red
1Red offers 1 of 10 player protection tools: self-exclusion.
Who owns 1Red?
1Red is operated by Bets Entertainment N.V and has been running since 2022.
1Red is a medium-sized casino by revenue.
Safer alternatives to 1Red
If you want a safer pick, these casinos score higher on safety:
How to check 1Red yourself
- Click the Anjouan seal in the 1Red footer and check the license number on the Anjouan Offshore Finance Authority website. A seal that is only an image is a red flag.
- Check that the company on the register matches the operator named in the 1Red terms.
- Start with a small deposit and a small withdrawal to test how quickly 1Red pays.