Trustly is a Swedish open-banking payment service that lets you pay straight from your online bank account without creating a separate wallet or account. It is widely used across the Nordics, Germany, the Netherlands, the Baltics and other European markets, and it powers the Pay N Play model, where a casino uses your bank login to create your player account and verify you in one step. Players choose it for instant deposits, fast withdrawals back to the same bank account and the lack of extra sign-ups.
How to deposit with Trustly at an online casino
When you choose Trustly, a secure window opens where you select your country and bank, then log in with the same method you use for online banking, such as BankID in Sweden or Norway, or your bank's codes elsewhere. Trustly reads only what it needs to make the payment and confirm your identity, and the casino never sees your banking credentials.
At Pay N Play casinos the first deposit doubles as registration. Your name, date of birth and address come from your bank, so you can start playing without filling in a form. At regular casinos you register first and then use Trustly like any other deposit method.
Trustly works with thousands of banks, but not every bank in every country. If yours is not listed, you can still use Trustly at many casinos by paying from another account you hold at a supported bank, as long as it is in your own name.
- Open the casino cashier, or the deposit button on a Pay N Play casino, and choose Trustly.
- Enter the amount you want to deposit.
- Select your country and your bank in the Trustly window.
- Log in with your usual bank authentication, such as BankID or a code device.
- Choose the account to pay from if you have more than one.
- Approve the payment in your bank's interface.
- Return to the casino, where the funds are usually available immediately.
Withdrawing with Trustly
In our data, 19 of the 30 casinos that accept Trustly also pay withdrawals to it. The fastest crypto and e-wallet payouts come from 22Casino (15 minutes).
Trustly supports payouts to the same bank account you deposited from, and this is one of its strongest features. Because the casino already knows the account is yours, there is no need to type an IBAN or upload a bank statement in many cases. You simply request a withdrawal and pick Trustly.
Speed depends on the casino's own approval and on whether your bank supports instant payments. At many casinos that offer Trustly, payouts arrive within minutes to a few hours once approved, and Pay N Play casinos often advertise very quick payouts. If instant payment is not available between the banks involved, it can take until the next banking day. If you change banks, your next deposit through the new bank becomes the account Trustly pays out to, so keep that in mind if you plan to close an old account.
Casinos in regulated markets still carry out anti-money-laundering checks, so larger withdrawals may trigger a request for source-of-funds documents even though your identity was verified through the bank.
Fees, limits and processing times
Trustly does not charge players for casino deposits or withdrawals; the casino pays the processing fee. Your bank generally does not charge either, since it is treated like a normal transfer from your account. If you play in a currency different from your bank account's currency, conversion costs can apply. Because there is no wallet balance to manage, the only figures to watch are your bank balance, your bank transfer limit and any casino deposit limit you have set. If a payment fails, the Trustly window usually shows whether the bank or the casino declined it.
Deposits are instant. Withdrawals are often instant or same-day after approval, but can take up to one banking day where instant payments are not supported. Limits are set by the casino and by your bank's daily transfer limits. Regulated markets such as Sweden and Germany also impose their own mandatory deposit limits, which apply regardless of method.
Trustly and casino bonuses
Across the 24 casinos above where we have bonus terms, the average welcome bonus wagering is 37x.
Trustly deposits normally qualify for bonuses, since it is a bank payment rather than an e-wallet. In regulated markets such as Sweden, bonuses are limited by law to the first deposit, and some Pay N Play casinos focus on fast play over bonuses, so check what is on offer before you deposit.
Is Trustly safe for online gambling?
Trustly is a licensed payment institution in the EU, and authentication happens through your bank's own login and strong customer authentication. The casino receives confirmation of payment and, for Pay N Play, your verified identity data, but not your banking password. Because payments come from an account in your name, it is difficult for others to misuse your casino account. Pay N Play casinos also make it impossible to open a second account under a different name, which supports self-exclusion rules.
Trustly is mainly offered by casinos licensed in Europe, which bring regulated player protections such as deposit limits, reality checks and national self-exclusion schemes like Spelpaus in Sweden. The speed of Trustly can make it easy to deposit again quickly, so set limits before you start and stop when you reach them.
Myths vs facts
- Myth: You need to create a Trustly account to use it.
- Fact: There is no Trustly account. You log in with your own bank's authentication each time.
- Myth: Trustly gives the casino access to your bank account.
- Fact: The casino receives only payment confirmation and, where needed, identity details. Your banking login stays with your bank.
- Myth: Pay N Play means no verification.
- Fact: Verification still happens; it is done automatically through your bank, and larger payouts can still require documents.
- Myth: Trustly works in every country.
- Fact: It is available mainly in Europe and only with participating banks. Check that your bank is listed.
Before you deposit with Trustly
- Your bank appears in the Trustly bank list for your country.
- You have your bank's authentication method ready, such as BankID.
- The casino pays out via Trustly, not only accepts deposits.
- Your casino currency matches your bank account currency.
- You know the casino's licence and the deposit rules in your market.
- You understand any bonus restrictions that apply in your country.
- You have set a deposit limit before your first payment.