This page explains how to sign in to Zoome, the most common reasons a login fails and how to fix them, what account verification involves, and how to reach Zoome support. We link only to the official Zoome site. On mobile the steps are the same in the browser. If Zoome offers an app, you log in with the same details.
How to log in to Zoome
- Open the official Zoome site.
- Click Log in at the top of the page.
- Enter the email address or username and the password you chose when you registered.
- If you turned on two-factor authentication, enter the code from your app or SMS.
Can't log in to Zoome? Common fixes
Zoome lists 47 restricted countries, including Afghanistan, American Samoa, Bahrain, Belarus, Belgium and Brazil.
- Wrong password: use Forgot password on the login form and follow the link sent to your email. Check the spam folder.
- Account locked after several failed attempts: wait for the lock to expire or ask support to unlock it.
- Verification pending: some features, including withdrawals, stay blocked until your documents are approved.
- Self-exclusion or cool-off active: you cannot log in until the period ends. This is by design and support cannot lift it early.
- Site not available in your country: Zoome blocks some countries. Do not use workarounds, as that breaks the terms and can void your winnings.
Zoome account verification
Like other licensed casinos, Zoome asks you to verify your identity, usually before your first withdrawal. Expect to upload a photo ID, a proof of address no older than three months and sometimes proof of your payment method.
Verifying early saves time: upload the documents right after you register, and your first withdrawal will not wait on the check.
How to contact Zoome support
Zoome offers live chat 24/7.
Is it safe to log in to Zoome?
Our verdict: Zoome is legit. It holds a verifiable license and has a solid safety record. CasinoGuru gives Zoome a Safety Index of 8.7/10. Zoome is licensed by Tobique Gaming Commission.
Only log in through the official Zoome address. Copycat sites with similar names collect passwords, so never enter your details on a page you reached from an unknown link or message.
Account limits and self-exclusion at Zoome
In your Zoome account you can set 6 responsible gambling tools: deposit limit, wager limit, loss limit, time limit, self-exclusion, cool-off.
Set a deposit limit when you first log in. It is the simplest way to stay in control.
New to Zoome?
If you do not have an account yet, you can register in a few minutes. New players get 100% up to €1,000 + 100 Free Spins. Read the bonus terms before you deposit.
Before you log in
- Use only the official Zoome address
- Turn on two-factor authentication if Zoome offers it
- Verify your account early to avoid delays on withdrawals
- Set a deposit limit after your first login