This page explains how to sign in to Pin-Up, the most common reasons a login fails and how to fix them, what account verification involves, and how to reach Pin-Up support. We link only to the official Pin-Up site. On mobile the steps are the same in the browser. If Pin-Up offers an app, you log in with the same details.
How to log in to Pin-Up
- Open the official Pin-Up site.
- Click Log in at the top of the page.
- Enter the email address or username and the password you chose when you registered.
- If you turned on two-factor authentication, enter the code from your app or SMS.
Can't log in to Pin-Up? Common fixes
- Wrong password: use Forgot password on the login form and follow the link sent to your email. Check the spam folder.
- Account locked after several failed attempts: wait for the lock to expire or ask support to unlock it.
- Verification pending: some features, including withdrawals, stay blocked until your documents are approved.
- Self-exclusion or cool-off active: you cannot log in until the period ends. This is by design and support cannot lift it early.
- Site not available in your country: Pin-Up blocks some countries. Do not use workarounds, as that breaks the terms and can void your winnings.
Pin-Up account verification
Like other licensed casinos, Pin-Up asks you to verify your identity, usually before your first withdrawal. Expect to upload a photo ID, a proof of address no older than three months and sometimes proof of your payment method.
Verifying early saves time: upload the documents right after you register, and your first withdrawal will not wait on the check.
How to contact Pin-Up support
Pin-Up offers live chat 24/7.
Is it safe to log in to Pin-Up?
Our verdict: Pin-Up is legit, with caveats. It is licensed, but its safety score or terms leave room for problems. CasinoGuru gives Pin-Up a Safety Index of 7.1/10. Pin-Up is licensed by Curacao Gaming Control Board.
Only log in through the official Pin-Up address. Copycat sites with similar names collect passwords, so never enter your details on a page you reached from an unknown link or message.
Account limits and self-exclusion at Pin-Up
In your Pin-Up account you can set 3 responsible gambling tools: self-exclusion, cool-off, self-assessment test.
Set a deposit limit when you first log in. It is the simplest way to stay in control.
New to Pin-Up?
If you do not have an account yet, you can register in a few minutes. New players get 120% up to $5,300 + 250 Free Spins. Read the bonus terms before you deposit.
Before you log in
- Use only the official Pin-Up address
- Turn on two-factor authentication if Pin-Up offers it
- Verify your account early to avoid delays on withdrawals
- Set a deposit limit after your first login