This page explains how to sign in to Lucky31, the most common reasons a login fails and how to fix them, what account verification involves, and how to reach Lucky31 support. We link only to the official Lucky31 site. On mobile the steps are the same in the browser. If Lucky31 offers an app, you log in with the same details.
How to log in to Lucky31
- Open the official Lucky31 site.
- Click Log in at the top of the page.
- Enter the email address or username and the password you chose when you registered.
- If you turned on two-factor authentication, enter the code from your app or SMS.
Can't log in to Lucky31? Common fixes
Lucky31 lists 1 restricted countries, including United States.
- Wrong password: use Forgot password on the login form and follow the link sent to your email. Check the spam folder.
- Account locked after several failed attempts: wait for the lock to expire or ask support to unlock it.
- Verification pending: some features, including withdrawals, stay blocked until your documents are approved.
- Self-exclusion or cool-off active: you cannot log in until the period ends. This is by design and support cannot lift it early.
- Site not available in your country: Lucky31 blocks some countries. Do not use workarounds, as that breaks the terms and can void your winnings.
Lucky31 account verification
Like other licensed casinos, Lucky31 asks you to verify your identity, usually before your first withdrawal. Expect to upload a photo ID, a proof of address no older than three months and sometimes proof of your payment method.
Verifying early saves time: upload the documents right after you register, and your first withdrawal will not wait on the check.
How to contact Lucky31 support
We have no record of live chat at Lucky31. Use the contact form or email support from the casino site.
Is it safe to log in to Lucky31?
Our verdict: Lucky31 is legit. It holds a verifiable license and has a solid safety record. CasinoGuru gives Lucky31 a Safety Index of 8/10. Lucky31 is licensed by Anjouan Offshore Finance Authority.
Only log in through the official Lucky31 address. Copycat sites with similar names collect passwords, so never enter your details on a page you reached from an unknown link or message.
Account limits and self-exclusion at Lucky31
We do not have a full list of responsible gambling tools at Lucky31. Check the account settings or ask support about deposit limits and self-exclusion.
Set a deposit limit when you first log in. It is the simplest way to stay in control.
New to Lucky31?
If you do not have an account yet, you can register in a few minutes. New players get 100% up to €100. Read the bonus terms before you deposit.
Before you log in
- Use only the official Lucky31 address
- Turn on two-factor authentication if Lucky31 offers it
- Verify your account early to avoid delays on withdrawals
- Set a deposit limit after your first login